Why Our Drive App Will Change Your Life

Let's face it, not many people lament the death of the disconnected driver ??? the days when you lost touch with your vehicle as soon as it left the depot. For most fleet businesses today, it's a quaint trip down memory lane.

Chances are, if you're reading this, you've already moved to some technological alternative ??? in all likelihood some version of route planning and tracking. So, job done? Well it's a good start. But let's stop for a moment and consider what managing a mobile workforce currently means for many businesses and what it could mean for a more enlightened few.

Most fleet business owners will tell you what a challenge it is, and if you happen to have a business with extensive on-field work, workforce management can be a source of some serious frustration, particularly around connectivity and visibility.

Reduce Exposure To Risk

For some businesses, this is all about improving downtime - the lost hours - through identifying and understanding how and why it is happening inside your business and not just when and where. In order to determine this, however, you need to understand what is taking place outside of your four walls, for all of your mobile workers.

Why? Because connecting the driver, their vehicle and the processes or workflows to the office and managing this in real-time can save costs, reduce emissions, improve safety and guarantee your duty of care to employees. In short it lets you stay constantly in control, the holy grail of any fleet business, which is why we are seeing software providers churning out apps to allow workforce tracking. Demand is huge.

One such solution is DRIVE, a pre-installed Android app for specific Garmin devices, which drivers can use to help them drive a truck or van efficiently, productively and safely. DRIVE was developed to help business fleets reduce exposure to risk and inefficiencies with distracted driving, manual paperwork, and untimely exchanges of job site information.

Boost Customer Service

It's an efficiency booster for drivers on the road, as well as managers in the back office ??? and a great advert for how connected technology can help you serve existing customers better. DRIVE's navigation and routing tools, for example, allow drivers to seamlessly map job locations or other key landmarks from an interactive map screen. Managers can send routing information and updates directly to a driver's cab.

This is invaluable, particularly when you think that the biggest causes of delays affecting deliveries are problems at delivery point or traffic congestion. Both impact on customer satisfaction. DRIVE's easy-to-use driver and dispatch two-way messaging keeps drivers connected and their managers updated, reducing dependency on email, texts and lengthy phone calls.

All driver communication is managed via one user-friendly interface, directly from the inside of the vehicle. DRIVE also allows fleet businesses to create and customise digital forms and send them as messages to a driver's cab. Drivers can collect customer signatures; order details; see invoicing and more, eliminating paperwork and time-consuming workflows.

By connecting your office support team with your fleet, you can offer your customers better, more consistent, more informed service. Of course, it doesn't have to end there. Today's connected technology can provide a platform for even greater collaboration.

Time to take another look at what connected technology can do for you? ??Why not start by taking a closer look our DRIVE app. Click to view full product details??here.