Challenge:
With a wide area to cover, a fleet of 45 vehicles, and 1,000 employees with access to them, maintaining visibility of the fleet and drivers is crucial for the efficient delivery of services. Historically, the Service relied on log books to monitor vehicle usage, a system that proved to be very time-consuming. While vehicle tracking was an obvious solution to this problem, finding the right partner was essential.
We trialed one or two products in the past but weren’t happy with the service. We decided to go with Teletrac Navman because of their driver ID feature and the user-friendly software. Getting up and running with the new technology was very straightforward with the assistance of a Customer Success Specialist.
- Filippo Migliorino, Project Manager
Solution:
Teletrac Navman installed its DIRECTOR platform across the entire fleet, allowing for complete digitalisation of driver logs without the need for a fob-based system, which Project Manager Filippo Migliorino was keen to avoid. The DIRECTOR software not only enhanced user visibility but also enabled Filippo to streamline the fleet size effectively. The platform makes it easy to locate the nearest available vehicle and determine whether it is free or in use, which has had a very positive impact on fleet management.
We have a single point of contact which has been very helpful and even if we asked silly questions, the response is always positive! Teletrac Navman stood out as the best option for us and so far feedback across the organisation has been very good.
Results:
The implementation of the DIRECTOR platform has resulted in significant improvements for Nottinghamshire Fire and Rescue Service including:
- Transition to Digital Driver Identification: The introduction of a digital driver ID system has replaced the outdated paper-based log books, significantly improving efficiency in monitoring vehicle usage.
- Optimised Fleet Size: Enhanced visibility through the DIRECTOR platform has allowed the organisation to reduce its fleet size by 25%, ensuring that resources are used more effectively.
- Dedicated Support for Maximum ROI: The presence of a Customer Success Specialist as a single point of contact has facilitated a smooth transition to the new system and has helped the organisation achieve maximum return on investment.
About Nottinghamshire Fire & Rescue:
Nottinghamshire Fire and Rescue Service covers an area of almost 900 square miles with a population of more than 1 million people. The organisation focuses on ensuring the community is a safer place to live, work, and visit.