Challenge:
Before installing a telematics and tracking system, Denholm Industrial Services had limited visibility of its drivers and vehicles working nationwide. Given the drive to continually improve safety at the company, this was an area on which the Transport Manager wanted to focus, especially as the drivers often work in challenging environments. Without an end-to-end overview of its daily operations, the business did not have full insight into the behaviour and performance of its drivers. Additionally, there was an opportunity to boost productivity and efficiency through real-time data.
Much of our success can be attributed to our dedicated customer success specialist who has been invaluable in helping us make the most of the partnership and tools available to us. Teletrac Navman ticks every box for us as a business. Indeed, I’ve worked with competitor systems in a previous role and found them substandard compared with what Teletrac Navman's team deliver.
- Daisy Holman, Transport Manager
Solution:
Denholm Industrial Services initially implemented Teletrac Navman’s DIRECTOR platform, an advanced fleet tracking system that allows logistics managers to access real-time data through a user-friendly interface. Following the appointment of a new transport manager and in support of its ongoing commitment to safety, the business upgraded to utilise the Safety Analytics module in DIRECTOR. This new feature enabled the creation of a driver safety programme that motivates drivers with scorecards, serving as a tool to foster better behaviour and increase morale.
After installing Safety Analytics, we’ve set benchmarks for driving performance and provide regular reports to each driver with their latest scores, as well as hints and tips for improvement – it’s created a healthy competition between the workforce that has paid dividends for us, with a reduction in accidents.
Results:
The implementation of the DIRECTOR platform has led to significant achievements for Denholm Industrial Services, demonstrating the effectiveness of the solution in enhancing operational efficiency and safety.
- Complete Visibility of Fleet Performance: Denholm Industrial Services now enjoys 100% visibility of its fleet’s performance, allowing for accurate tracking of drivers and vehicles across the UK.
- Significant Improvement in Driver Behaviour: The introduction of the Safety Analytics module has resulted in a 68% increase in positive driver behaviour, contributing to a safer working environment.
- Reduction in Insurance Costs: The operational efficiencies gained through the use of the DIRECTOR platform have helped to lower the cost of insurance premiums for the fleet.
About Denholm Industrial Services:
Denholm Industrial Services is a leading and trusted provider of specialist scaffolding and access services for a range of industries, including construction and demolition, defence, energy, heritage, infrastructure, and marine. Its capabilities also extend to surface preparation and protective coatings. With operations UK-wide, the business currently runs a mixed fleet of 65 vehicles, including small to medium-sized vans and HGVs.